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Instacart went public three weeks back and it felt like a personal victory of sorts. As if I played a role in […]
Category: Customer Experience
Creating Lasting Customer Experiences
I recently came across a quote that stuck with me.. I’ve learned that people will forget what you said, people will forget […]
India’s Fixation with Mobile Streaming
Couple years back, I had enrolled in a product management course at Product School and my final project made me dive deep […]
Attribution Modeling
Customer journeys today are not straightforward. For your digital marketing efforts to be truly successful, you need to nurture every single stage […]